How Qonto fast-tracked manager growth for the future
Contents
Industry
Fintech
Products Used
Managerial Development Coaching
Founded in France in 2017, Qonto is a French Unicorn and the leading European business finance solution, offering seamless banking services tailored to the needs of SMEs and freelancers. With over 350,000 users across Europe, Qonto has revolutionized business banking by making it simple, transparent, and efficient.
Qonto partnered with Coachello in 2022 to provide personalized coaching to its leadership team as part of our commitment to fostering professional growth and well-being. The impact was so profound that we expanded the program to all employees, embedding coaching into our culture and supporting every individual’s development journey. It then moved forward with a leadership program that helps people further their careers as well as providing coaching for existing leaders and executives.
Challenges
Qonto faced the challenge of supporting both new managers and emerging leaders amidst rapid growth. They recognised that to “provide consistent learning and development programs that would elevate leadership across the company, from new leaders to experienced managers”, they needed a solution that would address leadership gaps, boost team collaboration, and equip leaders with the critical skills to navigate challenges. Qonto’s focus was not only on immediate skill enhancement but also on creating a sustainable leadership pipeline that would support long-term growth and resilience.
Solution
Qonto partnered with Coachello to address its talent development needs, leveraging a range of solutions including coaching programs, workshops, and assessments like 360 feedback, MBTI, and DISC. With Lean-based learning methodology, Coachello supported Qonto’s first-time managers with a coaching program integrated into their enhancing skills such as feedback and assertiveness. Additionally, the Elevate Your Leadership program was designed to elevate leadership through tailored workshops, enhancing self-development and team leadership. With this comprehensive approach, leaders saw substantial improvements in both team performance and collaboration.
Results
- 4.27x Reduction in Stress
- +69.04% Motivation
- +75% Perceived Growth from Peers
- +99% Actions Implemented
Coachello’s training was well structured, with an engaging approach that made it highly impactful - applicable to daily tasks, enhanced by real-life examples that enriched my entire learning experience.
— Manager at CEA —
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