INDUSTRY
Software and services
PRODUCTS USED
Leadership coaching
Microsoft is a global technology leader founded in 1975, known for pioneering software solutions like Windows OS and Microsoft Office. Over the decades, it has expanded into cloud computing, artificial intelligence, and enterprise services, maintaining a dominant presence in the tech industry.
Their Microsoft Copilot is an AI-powered productivity tool integrated across Microsoft 365 applications. Leveraging advanced natural language processing through models like GPT, Copilot assists users by generating content, automating repetitive tasks, and enhancing decision-making within familiar software environments, thereby redefining human-computer interaction in professional workflows.
Challenges
Microsoft Co-pilot team faced several interconnected challenges that tested its organizational resilience and adaptability. First, the complexity of its global operations required more effective leadership to navigate continuous change. Simultaneously, rising levels of stress and anxiety among employees underscored the urgent need to prioritize well-being. Adding to these concerns was a growing frustration over unclear career development pathways, which threatened to diminish motivation and engagement. Recognizing these issues, Microsoft identified the need for personalized coaching solutions.
Solution
Microsoft Co-pilot partnered with Coachello to launch a Critical Skills Transformation Program across several key markets. Leveraging Coachello’s hybrid coaching platform in MS Teams —combining certified human coaches and AI-powered coaching tools—Microsoft was able to deliver hyper-personalized development journeys to thousands of employees. They partnered with Coachello enhance leadership effectiveness, support employee well-being, and empower individuals with clear, growth-oriented development opportunities across its diverse global workforce.
Results
3x
Reduction in Stress
+69%
Motivation
+45%
Perceived Growth from Peers
+97%
Actions Implemented
Working with Coachello has been a transformative experience. The sessions were not only engaging but also tailored to my specific needs, providing valuable insights and strategies that I could apply immediately. I left each session feeling inspired and equipped to tackle my challenges head-on. Highly recommend!
